“The fortune is during the follow-up,” and “The dollars is within the list,” are phrases that will really be a source of endless earnings, or fatal income leakage for a organization.

I know I touched on this in my last email to you, but I lately spoke to a enterprise owner about the same topic, and realized that the trouble is still really widespread amongst companies.

So let me be incredibly clear on this:

Should you appropriately follow-up with consumers, you may see a near INSTANTANEOUS improve in annual income by 25 - 95%!

How significantly of the distinction would an raise of 75% in pure earnings make inside your current business?

How can I be so confident about this truth?

Since the numbers speak for themselves:

1) Research conducted by Bain & Company found that an improve of 5% in customer retention can enhance profits by 25% to 95%

2) Exactly the same study found that it costs six to seven times more to gain a new customer than to keep an existing one.

3) According to Bain & Company, “US companies lose 50% of their clients every 5 years.”

4) “Companies that make customer service a high priority see twelve times the return on sales than those companies with a low emphasis on service.” -International Customer Service Association

5) “Two-thirds (or 66%) of clients do not feel valued by those serving them.” - Mark Stevens, Author

Can you see how important it is that you FOLLOW-UP with not only “hot leads,” but also your existing customer base?

When was the last time you sent a message to your existing buyers to thank them for their organization over the years?

When was the last time you asked your customers what areas of your organization THEY felt could be improved or changed?

Just taking the time to do small things to show that you value your buyers will GUARANTEE you not only see increased earnings, but will also reduce your need to spend MORE on marketing to REPLACE the buyers that have decided to take their cash elsewhere.

The best part is, there is software and programs that will allow you to do all of this AUTOMATICALLY, so that you don’t have to spend any time sending out each message one-by-one.

Take your business’ income to the next level, and create a system for following-up with your past and present customers before it comes back to hurt you.

For assistance in getting your company in front of your online clients, visit us at: LocalBusinessSuccess.com - Local Business Success focus is on helping local businesses gain new customers utilizing online business marketing strategies. Learn more and INSTANTLY grab our FREE report “Local Business Internet Marketing”

The author grants reprint permission to opt-in publications and websites so long as the copyright and by-line are included intact and the article is not used in spam. A courtesy copy of your publication would be appreciated.

besthomebasedsmallbusiness.com

Leave a Reply

You must be logged in to post a comment.